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Grievance Redressal

FinChemist is committed to addressing and respecting every concerns through a fair and transparent grievance policy.

Grievance Redressal/ Escalation Matrix

Details of Designation	Name	Address	Contact No.	Email ID	Working Hours when a complainant can call
Customer Care
Head of Customer care
Compliance Officer	Mr. Sagar Agrawal	Aasavari Chambers, Office No. 214, Second Floor, College Road, Nashik 422002	+918149725003	grievance@finchemist.com	10.00 AM to 5.30 PM
CEO
Principal Officer	Mr. Vinay Kulkarni	Aasavari Chambers, Office No. 214, Second Floor, College Road, Nashik 422002	+917066177155	grievance@finchemist.com	10.00 AM to 5.30 PM

Step 1: the client should first contact the RA using the details on its website www.finchemist.com or following contact details:

· Contact Mr. Sagar Agrawal – grievance@finchemist.com

Step 2: If the resolution is unsatisfactory, the client can also lodge grievances through SEBI’s SCORES platform at scores.sebi.gov.in
Step 3: The client may also consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in

SEBI Registered Research Analyst Details: Registered Name: Finchemist Solutions Registration No.: INH000023117, BSE Enlistment No. 6682